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Multi-Colored-Animal
6620 N. 80th Place
Scottsdale, Arizona 85250

Thank you for shopping with MCA!

Shipping Policy:

Items purchased between Monday at 12:00 a.m. and Thursday at 12:00 a.m. (purchases made on Mondays, Tuesdays and/or Wednesdays) will be shipped on Friday. Items purchased between Thursday at 12:00 a.m. and Monday at 12:00 a.m. (purchases made on Thursdays, Fridays, Saturdays and/or Sundays) will be shipped on Wednesday. Upon shipping, we will provide e-mail notification with a tracking number for your purchase. Shipping/handling charges are as follows: i) $6 for all orders totaling up to $100; ii) $10 for all orders totaling between $101-$149; and iii) free for all orders totaling $150 and up.

Privacy Policy:

MCA values customer privacy, and, in furtherance thereof, hereby discloses the following information gathering and dissemination practices. IP addresses are utilized to help diagnose server problems, to properly administer the site, to help identify customers and their respective shopping carts, and to gather demographic information. An order form is utilized to facilitate customer requests for information and orders, from which contact information (e.g., email addresses), financial information (e.g., account and/or credit card numbers), and demographic information is collected. Contact information is utilized to promptly process orders, to facilitate communication with customers if/when necessary, and to provide information about MCA to interested customers (i.e., customers may opt out of receiving additional information by sending an e-mail to MCA@MCAHeadbands.com with “opt-out” in the subject line). Financial information is used to receive customer payments. Demographic information is utilized to tailor/improve customer experiences via promotion of content that may be of interest based on preferences. Security measures are in place to protect against the loss, alteration and/or misuse of the information identified above, including 256-bit strong encryption for payments (encryption authenticated by GeoTrust). Customers have the option of changing and/or modifying information previously provided (i.e., customers may do so by sending an email to MCA@MCAHeadbands.com with “update/modify information” in the subject line). For any/all questions regarding this Privacy Policy, please email the Webmaster. For any/all other questions, please contact MCA Customer Service via the contact information provided above

Return Policy:

Items purchased may be returned for a refund or exchange (the only exceptions are custom headbands, which are non-returnable). To qualify, items to be refunded/exchanged must be returned in original condition with packaging, and must be accompanied by receipt or other proof of purchase, within fourteen calendar days of delivery (post-marked for return shipping). Shipping charges for delivery/return are non-refundable. Upon receipt of returned items, we will inspect and provide e-mail notification regarding status. Funds due for refunds/exchanges will be effectuated via the debit/credit card or other original method of payment. Your receipt of funds is subject to applicable card issuer policies. Please feel free to contact us with any questions pertaining to refunds/exchanges.